Business is Booming
Data shows Veterinary Practices Are Staying Busy and Will Maintain Staffing Shortages Through 2032. VIP Partners are working with hospitals to allow in hospital team members to work with in hospital clients without the additional load of increased emails and chats.
Turn Over remains High
Vet Life is Hard- Turn over is high, and burn out is real. VIP Vet Service is doing our part by reducing the workload from the teams. We want to reduce turnover by reducing burn out. No need for your team members to stay late to handle emails and follow ups. VIP Partners will handle them through the day, provide quick responses, and reduce the steps needed for those follow ups up to 70%.
Our Difference
VIP Vet Service Partners are more than receptionists, and that's where we stand out-- VIP Partners have passed the VTNE, have their Veterinary Technology degrees, and have additional experience reviewing veterinary medical records due to previous experience within Pet Medical Insurance, assessing claims. VIP Partners have interpreted and implemented medical record documentation and protocols.
Using this knowledge, we reduce the number of internal contacts to get the right answers, and can handle the follow up contacts as well. We also recognize when we don't know the answers, and when to ask for help. Fewer internal reviews of the pet's records, and working around the busy days of all team members, saves time and energy within the hospital.
Expand Your Team- Affordably
VIP Vet Service provides professional, knowledgeable, experienced Partners that work with your Team at a scalable and affordable rate. Since VIP Vet Service is a contracted service, your hospital doesn't need to handle taxes, benefits or overtime for VIP team members. You pay a lower hourly rate, usually less than minimum wage, for additional support that is scaled to how much support your hospital needs.